Data Backup Services and Software

Like insurance and risk management, data backups are one of those business areas that most people pay very little attention to until it’s too late. However, as your company’s CIO or IT director, you can’t afford to indulge in data backup denial and procrastination. There’s simply too much on the line. But at the same time, you don’t have the luxury of devoting the majority of your time and budget to data backups. Yet, you do need to prioritize a few basics.

The Best Data Backup Systems On The Market Today

While there are potentially dozens of data backup options you could consider, Handy Networks has done the hard work for you, vetted the contenders, and has a few shortlist options to share. We use a number of different data protection platforms and products. We’re especially big fans of Veeam and R1Soft CDP.

Veeam

Veeam is interesting because it was designed initially to handle virtualized VMware environments and do backup and recovery just for virtualized VMware environments.

Over the years, Veeam has expanded its capabilities. Now Veeam can backup Hyper-V and use agents to do bare-metal backups of bare-metal Windows and Linux servers. Veeam can also be used as part of a disaster recovery strategy.

Veeam has a lot of beneficial features that you can leverage:

  • Veeam Cloud Connect replicates your backup onsite (if you are hosted in the cloud) or offsite (if you are hosted on-prem).
  • Veeam can spin up virtual machines instantly (depending on the infrastructure you’re using). So if you need to recover quickly, you can spin up the VM.
  • Veeam supports stateful backups of Active Directory, Exchange Server, SQL Server, and Oracle.
  • Veeam backup/restore is solid, easy to perform, and has a number of options to leverage SAN-based snapshots for backups, further improving backup performance.
  • Ability to use Common Internet File Systems (CIFS) for the storage backend, making it easier to scale storage on a per client basis.

As robust of a data backup platform as Veeam is, it isn’t for everyone. Why?

Veeam comes with a pretty hefty price tag. The price for Veeam works out to about $12 a month per VM, just from a licensing perspective. If you have 100 VMs, you’re paying $1,200 a month just for the software licenses.

For some organizations, there are no issues with these costs. Other clients are much more budget-conscious.

Veeam also lacks an intuitive, web-based self-service portal that you or your customers can rely upon to do their own restores. For our clients that require a more affordable price point and self-service portal, we recommend R1Soft CDP.

R1Soft CDP

As one of the initial customers of R1Soft CDP’s 2.0 release many years ago, it’s been interesting for Handy Networks to see the product evolve.

At this point, we are pleased with R1Soft’s feature set, especially relative to its price point.

R1Soft was initially conceptualized as a backup system to be used by data centers and hosting companies. As a result, it has a number of features that facilitate self-service restores for end users, through a web-based interface and control panel integrations.

Advantages of R1Soft CDP over Veeam:

  • Web interface
  • Easy-to-apply policies from a centralized perspective
  • Multi-tenant capability
  • Integrations with cPanel for end-user hosting restores
  • Runs on Linux, which saves on licensing costs

With this feature set, Handy Networks can provide users and customers with logins to the backup systems, so they can monitor and restore their own files when desired.

R1Soft CDP is also very inexpensive. Handy Networks has a very aggressive licensing deal with R1Soft that’s much cheaper than Veeam.

As a result, R1Soft CDP is usually the default offering that Handy Networks bundles with bare-metal dedicated hosting and entry-level private cloud hosting.

Autotask

Another data protection product Handy Networks offers, and use daily internally, is Autotask File Sync and Share (FSS).

Autotask is not strictly a backup system. Rather, think of Autotask File Sync and Share as enterprise-level Google Drive. It has a lot of features:

  • Single sign-on
  • User groups and projects
  • Shareable links
  • Password protection
  • Encryption
  • PCI compliance
  • HIPAA compliance
  • 180-day file version history
  • Basic mobile device management (including remote wipe for laptops, tablets, and phones)
  • Configurable file/folder level backups of data on your local PC.

One of the beautiful things about Autotask is that it keeps revisions of all files for 180 days.

If a non-technical end user makes a change to a file, then realizes that they need to revert to a previous revision, the end user can login to the web interface, show the file revision, and download it directly.

Typical file restore requests require a number of interactions between the end user and the IT helpdesk, to determine exactly the file that needs to be restored, the date it needs to be restored from, and so on.

With AutoTask FSS, end users within your organization can handle this task completely on their own. This feature alone is a huge productivity win for both IT staff and non-technical staff.

Autotask is also a great way to protect yourself from ransomware on your file servers. Let’s say you get an outbreak of some sort of cryptolocker malware on your network and it encrypts all of your file shares.

With Autotask, you can revert everything back to yesterday’s copy–before the malware broke out–and your data is almost instantly restored. You can mitigate the malware on your network, and you don’t have to pay out a massive amount of money in bitcoins to hackers.

All too often data backup services and software are an afterthought until there’s an emergency. However for most businesses and organizations, denial and procrastination are extremely dangerous.

Can you really afford to bet your career and your company’s survival by burying your head in the sand?

Learn more about how to implement effective data backup and disaster recovery. Download your copy of our free 20+ page eBook: “Backup and Disaster Recovery Planning Guide for Colorado CIOs.”

Handy Networks - Backup and Disaster Recovery Planning Guide for Colorado CIOs